FAQs

You can measure your ring size by measuring the circumference of the finger using a flexible tape or string, then measuring it against the size chart provided. For accuracy, one should always seek a jeweller's opinion regarding sizing your finger, especially on a custom ring.
Yes, we have warranties on our jewellery to put your mind at rest. Our standard warranty, which covers product defects, is good for seven years. Refer to our warranty policy for specific details and coverage or contact our customer service team.
In case of damage or items different from ordered products, kindly contact our customer service with your order number for replacement or return, which will be arranged free of charge. Keep the original package for returning the item.
Whereas natural diamonds take billions of years to form in the Earth's mantle, their lab-created companions are grown in a controlled environment using the latest technologies. Chemically, they are alike, but by most standards, the lab-created ones stand as more affordable and less harmful to the environment than naturally occurring diamonds.
Moissanite diamond is a created gemstone. It is brilliant and strong, mainly used as an alternative to a diamond. Not a natural diamond by itself, it's a real and gorgeous stone with very high sparkle and ethical appeal.
Yes, you can custom design an engagement ring with us. Pick your favorite metal, setting, and diamond, or come up with something totally new. Let our experts guide you in creating a custom-designed ring as unique as your style and love.
The best metal for an engagement ring is subjective and depends on personal preference and lifestyle. This would include platinum, because it's strong and hypoallergenic; white gold for that timeless look; and rose gold for its ability to add warmth with a touch of romance.
Just visit your jeweller for an expert fitting or refer to an online ring size guide to find the right size for your wedding band. It helps if you measure your finger at various times of the day. The band should fit over your knuckle comfortably.
Clean your wedding band regularly by rubbing it with a soft cloth and mild soap and water. Avoid any harsh chemicals or abrasive materials meeting them. Bands with stones set into them should also have professional cleaning and inspections periodically.
Yes, diamond earrings would be perfect for daily wear. Their timelessness and strength make them versatile for both informal and formal occasions. Get a classic design to look beautiful anytime and bring simplicity into your life with sophistication every day.
To determine the correct length for a diamond necklace, measure the drop length that you would like to have on your neck or use a necklace sizer. Consider the style and preference of the person who will be wearing the piece—a typical length ranges from 16-inch chokers to 18-inch princesses.
You can return or exchange a diamond necklace within 15 days from the date of purchase, only if it is in its original condition and original packaging. Please contact our customer service for detailed instructions.
Yes, all diamonds used in our bracelets are certified by recognized laboratories of gemmology. Each diamond is supplied with a certificate of quality and authenticity, thus, guaranteeing real high-quality jewellery for you.
Available in 18K white, yellow, rose gold, and platinum, our diamond bracelet collections bear individualistic qualities and flair, all of which will guarantee you the exact match to suit your taste and needs.