Introduction
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These terms and conditions govern your use of our website and the purchase of any products from us. By using our website and/ or placing an order with us, you agree to be bound by these terms and conditions.
Order Process
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All orders are subject to availability and confirmation of the order price.
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Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Product Descriptions
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We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate We do not warrant that the descriptions are error- free.
Payment
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Payment can be made by credit or debit card, or through PayPal.
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Payment must be made in full before dispatch of the product.
Shipping
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Shipping is complimentary for anything over $500
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We will not be held responsible for any delay or failure to deliver due to unforeseen circumstances beyond our control.
Returns
If you are not satisfied with your purchase, please contact us within 14 days of receiving the product to arrange a return, store credit or change.
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Returns will only be accepted if the product is in its original condition and packaging.
Warranty
All lab-grown diamonds sold by our business come with a 7 year warranty against any defects in craftsmanship.
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If a manufacturing fault is found, we will repair or replace the product at no additional cost to the customer.
Liability
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there is no breach of a legal duty of care owed to you by us or by any of our employees;
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there is no breach of a legal duty of care owed to you by us or by any of our employees;
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any increase in loss or damage resulting from breach by you of any term of this contract.
Jurisdiction and Governing Law
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These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the business is located.
Changes to Terms and Conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you use our website or that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).
